Privacy Policy

 I on Nutrition (ABN: 50 627 422 130) trading as Joanna Aaron in Australia 

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1. She respects your privacy

1.1. Joanna Aaron respects your right to privacy and is committed to safeguarding the privacy of her customers and website visitors. She adheres to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how she collects and treats your personal information.

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1.2. “Personal information” is information she holds which is identifiable as being about you.

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2. Collection of personal information

2.1. Joanna Aaron  will, from time to time, receive and store personal information you enter onto her website, provided to her directly or given to her in other forms, including through client intake forms and during appointments. When you complete her client intake form, you provide consent for Joanna Aaron to access and use your personal information so she can provide you with the best possible advice.

 

2.2. The information she will collect about you includes your name, date of birth, address, phone number, email address, health information including your medical history, medications, allergies, adverse events, immunisations, social history, family history and risk factors, health fund details to enable her to provide you with the best services, to send information and provide updates to you.

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2.3. You may also provide basic information such as your name, phone number, address and email address to enable me to send information, provide updates and process your product or service order. She may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with her customer support.

 

2.4. The Privacy Act requires me to provide you with the option of interacting with her anonymously or with a pseudonym. She notes it may be impracticable for her to provide you with her services if you interact with her anonymously or with a pseudonym.

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3. How she collect your personal information

 

3.1. Joanna Aaron collects personal information from you in a variety of ways, including when you interact with her electronically, when you access her website and when she provides her services to you. She may receive personal information from third parties. If she does, she will protect it as set out in this Privacy Policy.

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4. Use of your personal information

4.1. Joanna Aaron may use personal information collected from you to provide you with nutrition and diet services, update your authorised health service providers and for the purposes of practice research and quality assurance and improvement.

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4.2. Joanna Aaron may use personal information collected from you to provide you with information, updates and her services. She may also make you aware of new and additional products, services and opportunities available to you. She may use your personal information to improve her products and services and better understand your needs.

 

4.3. Joanna Aaron may contact you by a variety of measures including, but not limited to telephone, email, SMS or mail.

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5. Disclosure of your personal information

5.1. She may disclose your personal information to any of her employees, administrative staff, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of her services, including to other health professionals looking after your care.

 

5.2. She may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

 

5.3. She may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Joanna Aaron, website https://www.i-on-nutrition.com, its customers or third parties.

 

5.4. Information that she collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia. She will not share your personal information with anyone outside Australia (unless under exceptional circumstances that are permitted by law) without your consent.

 

5.5. If there is a change of control in her business or a sale or transfer of business assets, she reserves the right to transfer to the extent permissible at law her user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. She would seek to only disclose information in good faith and where required by any of the above circumstances.

 

5.6. By providing her with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where she discloses your personal information to third parties, she will request that the third party follow this Policy regarding handling your personal information.

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6. Security of your personal information

6.1. Joanna Aaron is committed to ensuring that the information you provide to her is secure. In order to prevent unauthorised access or disclosure, she has put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

 

6.2. The transmission and exchange of information is carried out at your own risk. She cannot guarantee the security of any information that you transmit to her or receive from her. Although she take measures to safeguard against unauthorised disclosures of information, she cannot assure you that personal information that she collects will not be disclosed in a manner that is inconsistent with this Privacy Policy.

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7. Access to your personal information

 

7.1. You may request details of personal information that she holds about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which she hold about you or believe that any information she hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email her at joannaaaron@i-on-nutrition.com.

 

7.2. She reserve the right to refuse to provide you with information that she holds about you, in certain circumstances set out in the Privacy Act.

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8. Complaints about privacy

 

8.1. If you have any complaints about her privacy practices, please feel free to send details of your complaints to Joanna Aaron by e-mail to joannaaaron@i-on-nutrition.com. I take complaints very seriously and will respond shortly after receiving written notice of your complaint.

  

9. Changes to Privacy Policy

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9.1. Please be aware that she may change this Privacy Policy in the future. She may modify this Policy at any time, in her sole discretion and all modifications will be effective immediately upon her posting of the modifications on her website or notice board. Please check back from time to time to review her Privacy Policy.

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10. Website

 

10.1. When you visit her website

 

When you come to her website https://www.i-on-nutrition.com she may collect certain information such as browser type, operating system, website visited immediately before coming to her site, etc. This information is used in an aggregated manner to analyse how people use her site, such that she can improve her service.

 

10.2. Cookies

 She may from time to time use cookies on her website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of her website. Her website may from time to time use cookies to analyse website traffic and help her provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit.

  

10.3. Third party sites

 Her site may from time to time have links to other websites not owned or controlled by her. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Joanna Aaron is not responsible for the privacy practices of other such websites. She encourages her users to be aware, when they leave her website, to read the privacy statements of each and every website that collects personal identifiable information.